Yes! It’s recommended to keep the HaloCam plugged in at all times for continuous use and uninterrupted security monitoring.

Yes! The HaloCam app automatically sends a notification when the battery is running low, so you’ll always know when it’s time to plug in the device.

HaloCam comes with night vision system. This allows the camera to capture clear footage even in low-light or completely dark environments up to 33 Ft. Be sure to check the specific product features, as night vision range may vary between models.

Setting up your HaloCam is quick and easy ! Simply scan the QR code on the box to download the companion app, then follow the on-screen steps to connect your device to your phone and Wi-Fi. You’ll be ready to go in just minutes — safe travels!

Yes — once connected, you can securely view your live camera feed from anywhere through the mobile app. All footage is encrypted for your privacy and protection.

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days from the receipt date of the order.

All orders will be shipped within 48 hours of order confirmation. You will receive an email with your tracking number once your order has been shipped.

Standard shipping takes 5-12 working days depending on your location. We work with reliable shipping partners to ensure your order arrives safely and securely. Please note that delivery times may vary slightly during peak seasons or due to weather conditions, but we always strive to get your order to you as quickly as possible.

When your order ships, you will receive an email confirmation including a shipment tracking number, and a website where you can monitor the status of your shipment.

• App Compatibility: HDwificamPro (available on App Store & Google Play)

• Connectivity: 2.4GHz WiFi

• Camera Resolution: HD video quality

• Reset Function: Manual reset button (hold for 5 seconds to restore factory settings)

• Default Password: 6666

• Compatibility: iOS & Android devices

• Focus Adjustment: Manual lens rotation for clearer image

• Mounting Options: Portable, indoor placement